The U.S. Food and Drug Administration (FDA) and the Centers for Disease Control and Prevention (CDC), in collaboration with state and local partners, are currently investigating an outbreak of Listeria monocytogenes infections that may be linked to Soft Serve On The Go ice cream cups produced by Real Kosher Ice Cream of Brooklyn, NY.

Recalled Products: Real Kosher Ice Cream has issued a voluntary recall for all flavors of Soft Serve On The Go 8-oz cups due to potential Listeria contamination. The following products are affected:

1. Soft Serve On The Go Vanilla Chocolate
2. Soft Serve On The Go Razzle
3. Soft Serve On The Go Caramel
4. Soft Serve On The Go Parve Vanilla Chocolate
5. Soft Serve On The Go Sorbet Strawberry Mango
6. Soft Serve On The Go Lite Peanut Butter

Distribution: The products subject to the recall were distributed to various retailers across a range of states, including California (CA), Colorado (CO), Connecticut (CT), the District of Columbia (DC), Delaware (DE), Florida (FL), Illinois (IL), Massachusetts (MA), Maryland (MD), Michigan (MI), Minnesota (MN), North Carolina (NC), New Hampshire (NH), New Jersey (NJ), New York (NY), Ohio (OH), Oregon (OR), Pennsylvania (PA), Virginia (VA), and West Virginia (WV).

Illness Reports: Based on epidemiological data from the CDC, individuals who fell ill reported consuming Soft Serve On The Go vanilla chocolate ice cream before becoming sick. The Pennsylvania Department of Agriculture collected a sample of the product from an affected person’s home, which tested positive for Listeria monocytogenes. Whole Genome Sequencing (WGS) analysis is pending to determine if this strain matches the one causing illnesses in this outbreak.

Actions Taken: Real Kosher Ice Cream is cooperating fully with the FDA’s investigation and has voluntarily recalled all the affected products. The company has also temporarily halted the production of these products.

Consumer Advisory: Consumers who have purchased any of the recalled Soft Serve On The Go ice cream cups are advised to take the following steps:

1. Do not consume the product.
2. Dispose of the product by throwing it away.
3. Return the product to the place of purchase for a full refund.

Contact Information: For inquiries related to the recall, consumers can contact Real Kosher Ice Cream’s Soft Serve On The Go team at:

• Phone: 845-668-4346 (Monday through Friday, 9 am to 5 pm ET)
• Email: info@softserveonthego.com

Ongoing Investigation: The FDA’s investigation into this outbreak is ongoing, and updates will be provided as new information becomes available.It is essential for consumers to follow the recall advisory and take appropriate actions to ensure their safety.

Source: https://www.fda.gov/food/outbreaks-foodborne-illness/outbreak-investigation-listeria-ice-cream-august-2023